Terms and Conditions

Hours of Trading 
Parafinalia is a sole proprietorship (one man Band) My opening hours are also my working hours.
9am to 5 pm Tuesdays To Friday
9 am to 4 pm  Saturday ( closed for lunch Sat only 12.30 to 2.00) 
Closed On the 2nd and 4th Saturdays of every month

Always Closed on Bank Holidays  --  4 Days Thursday night to Tuesday Morning


Communication
Replies during working hours only, in all cases.
I'm not there during closed Hours no point sending emails or text
Email :-                                   Parafinalia2000@yahoo.co.uk  
Contact us through this site.   sales@parafinalia.biz
Phone, Landline                      0115 9302561
Phone Mobile                          Given to customers who are collecting goods 
Sale of Goods
Goods are sold in accordance with the Distance Selling Regulations (DSR) UK, Your statutory rights apply.

Goods described as new
Have been purchase from a reputable Wholesaler, Manufacturer, or Distributor. Normal warranties ( if applicable) apply.
Goods Described as New/Old
Usually applies when an item no longer in production or normal retail sale, but is in unused condition, may be very old
Goods described Used.
 Almost always have minor cosmetic marks and scratches, the item descriptions should be read carefully.
When collecting used items they should examined before removal. Returns are not accepted on collected items

Payment
Most currencies are accepted £ , $, and € Preferred
Online payments by Nochex, Paypal, and Bank Transfer
Credit and Debit cards are accepted through one of these 
Orders can be placed and paid by phone using a virtual terminal
You can try before you Buy using Klana
Cash on collection from shop

 Returns 
Customers are granted fourteen days from the moment they receive an item to decide whether they want to return it, and then an additional fourteen days to ship the items back to the merchant. 
Goods returned because  of  a Change of mind or a reason not arising from a complaint must be in salable condition Ie; packaging intact, any seals unbroken and must include the packing note/invoice

Complaints 
Complaints should be made by Email to sales@parafinalia.biz within 14 working days of receipt.
Goods returned under complaint should be 'as sent' within 14 days of complaint, with no attempt at repair and include all original packaging and inclusions.
Paraffin and other Fuels cannot be returned once opened
Returns are not accepted on collected items, except where the fault could not be seen under visual inspection
 
Refunds
1. Refunds for goods returned because of faults or errors by Parafinalia will include all shipping costs incurred.
2. Refunds for goods returned because of errors by the Buyer will not include shipping costs 
3  Attempts to use  condition 1. when condition 2 clearly applies will be viewed as dishonest and or fraudulent

Shipping 
Type of shipping is selected by customer, please note that timings quoted by shippers do not account for out of hours placement of orders. Ie an order placed on a Sunday for shipment Parcelforce 48 would not be delivered to the Post Office until Tuesday Morning

Website access

 It is not necessary to register with us in order to purchase from this website. 

 You may print and download material from this website provided that you do not modify or reproduce any content without our prior written consent.